We’re Hiring! Community Manager

As the about.me Community Manager, you’ll be working full-time from our San Francisco office at the helm of a vibrant community of people across the world who love to use social media to show off who they are and discover and connect with others on about.me. We’re looking for a community manager who is extremely self driven, and wants to build a career in social media or marketing but is not afraid to step into the community via customer support.

About you:

  • Loves social media and is able to demonstrate a deep knowledge of what’s cool and trendy in the digital media space.
  • Social connector. You are the hub of your social world. You know everyone. Everyone knows you. The fun one. Diplomatic, too.
  • You live in the Bay Area but consider yourself to be globally knowledgeable.
  • Loves to write. Anything and everything from marketing pieces to personal blog posts and tweets.
  • Enjoys helping others. Patient and accustomed to working with customers across the U.S. and the world.

About the job:

  • Customer support. Help and serve our global community of users through in depth knowledge of the site.
  • Social Media. Manage professional social media accounts from Twitter and Facebook to Meerkat and Instagram.
  • Writing. Write compelling blog content, including but not limited to: interviews, tips posts, and product announcements.
  • Communication. Be accountable with stellar communication to the Director of Marketing and those who support you at about.me.
  • Statistics. Keep track of metrics across the blog and social media to measure and improve performance.
  • Startup. Ability to work well in a small company or startup environment. Knowledgeable about the startup world as a whole.

Other requirements:

  • 4-year college/university degree.
  • Currently living in the Bay Area
  • Experience with social networking, customer support, WordPress and analytics tools.

Ready to apply? Submit the following (all required):

  • Email paris@team.about.me:
    • Cover letter/note showcasing your writing skills and general personality and style.
    • about.me page and Backstory